Kabbee is taking the lead in the industry, as the first cab app to launch a loyalty programme for its top users, called Kabbee Treats.
Kabbee Treats includes a range of rewards from some of London’s best-loved, emerging and existing brands such as LateRooms.com, Naked Wines, Pact Coffee, Hubbub, Housekeep, LOVESPACE and La Gourmandina.
Earn Kabbee miles by making a journey through the app, referring a friend or booking a premium car! Will you be a Gold, Silver, or BronzeBee?
If you are a loyal Kabbee user, and your cab arrives more than five minutes late, you are entitled to the 5 Minute Punctuality Promise.
Please see the full terms and conditions below:
- The ‘5 Minute Punctuality Promise’ means that where a car is not available to be boarded in the booked location five minutes after the booked pick up time, and where Kabbee is made aware of this and cannot provide evidence to the contrary, a credit for the value of the booking will be applied to the customer’s account.
- Kabbee’s ‘5 Minute Punctuality Promise’ covers eligible bookings by customers eligible to receive Bronze, Silver and Gold user rewards.
- Eligible bookings are those made at least 1 hour in advance and paid for using a Kabbee account (not cash or card).
- Eligibility is defined at time of pick up not time of booking.
- The value of the original booking will be credited to the customers Kabbee account
- Credit awarded will be valid for two weeks from time of application
- The credit is not exchangeable for cash or other forms of credit
- The credit can only be used on Kabbee account bookings made by app, web or mobile web (credit cannot be used on bookings made by phone)
- Credit cannot be mixed with other forms of payment
- Kabbee reserves the right to preclude credits from being used on certain fleets or booking type
- Individual credits or the overall ‘5 Minute Punctuality Promise’ scheme can be withdrawn at any time at Kabbee’s discretion and without notice
- All credits are subject to Kabbee’s verification and discretion
- Fleets cannot provide credit or other forms of refund directly to the customers; all claims and communications must be made to Kabbee in writing
- Claims must be made within 1 month of travel
- Kabbee does not accept liability for any losses incurred as a result of a car being late
- Kabbee’s standard terms and conditions apply
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